Implementing lean information management: the case study of an automotive company

Abstract

Worldwide modern organisation is continuously crossed by a great number of information but frequently information is not accurate, the needed information is not generated or it cannot be easily identified and, more, the information cannot flow through the whole organisation. This paper proposes the application of lean thinking in the field of information management. In the areas of manufacturing and production, the lean thinking is well known but usually the importance of a holistic approach is neglected and the improvement involves only the production and logistic areas and there is not a specific focus on the lean information management. We applied lean thinking to information management in order to improve the performance of an automotive company. We analysed the as-is company condition, we identified the present muda and we introduced the necessary changes. Then, we verified the modification efficiency through the calculation of a performance index. The paper proposes an interesting and exhaustive case of lean information management application and it highlights the possible improvement of such approach. The results of this study are not sector specific: they are not only applicable by other automotive industries, but they can also be extended to many other sectors.

Keywords:

• lean production
• lean information management
• performance improvement
• information flow
• visual management
• information technology