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Abstract
The purpose of this paper is to systematise principles and practices of the Lean Six Sigma (LSS) method to encourage and facilitate its implementation and management in different contexts. The construction of LSS principles and respective practices was based on grounded theory and supported by analysis of both most cited keywords in LSS literature and scientific gaps raised in LSS literature reviews. The LSS systematised principles and respective practices are presented in a descriptive and schematic manner, homogenising the theoretical basis for the development of new researches. This may assist researchers in developing new literature reviews, case studies and guidelines applicable to both specific and general business areas. In addition, this LSS review can contribute to the knowledge of the organisation’s professionals by providing insights and raising relevant issues to be addressed when implementing LSS in different contexts, allowing managers to make better decisions.
Acknowledgments
The authors would like to thank CNPq for their support.
Disclosure statement
No potential conflict of interest was reported by the authors.
Additional information
Funding
Notes on contributors
Fernando Juliani
Fernando Juliani is Bachelor of Computer Science, MS and PhD in Engineering, working with database systems development and network management at the Institute of Aeronautics and Space, Brazilian Air Force. His research subject is the implementation of Lean Six Sigma principles in the public sector.
Otávio José de Oliveira
Otávio J. Oliveira is a Civil Eng., MS and PhD in Engineering. He is an Associate Professor at São Paulo State University (UNESP). He is the coordinator of the Production Engineering Post Graduation Programme at UNESP, Guaratinguetá campus. His line of research encompasses Quality and Environment Management, mainly ISO 9001, ISO 14001 and Lean Six Sigma.