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Abstract
Social responsibility in labour-intensive industries of developing countries is always a controversial issue among academics and practitioners. Although several studies have conceptualised or empirically examined social responsibility in developing countries, there is limited research that investigates social responsibility issues spanning the entire manufacturing supply chain. Using stakeholder and Resource-Based View (RBV) theory, this study examines the barriers, enablers, motivations, and the current social responsibility facts of the garment and textile industry from knitting suppliers to apparel or garment manufacturer to fashion retailers in the Vietnamese context. The exploratory research design was used through content analysis, panel discussion, and in-depth interview. Our results show that most of the companies have not implemented any significant policies to promote social responsibility but only to adhere to labour law. Since managers realise the crucial social responsibility role in the performance of their operation, merchandisers and intermediaries have a compelling role in improving their social responsibility, and the role of government and NGOs seems to be faded. We also provide the managerial implications and directions for future research.
Additional information
Notes on contributors
Giang N. T. Nguyen
Giang N. T. Nguyen, PhD Candidate, in Leisure and Tourism, in the Newcastle Business School, the University of Newcastle, Australia. She is a young and dynamic lecturer with a particular teaching and research interests in sustainable supply chain management, responsible leadership, corporate social responsibility, sustainable development and emerging technologies in operations management. She has contributed to several research articles in referred journals including International Journal of Corporate Social Responsibility, Social Responsibility Journal, and leading conferences like ANZAM, ANZIBA, EURAM, etc. She was also a researcher of USAID Green Invest Asia (GIA) and BINUS University, Indonesia to join research projects related to Woman in Sustainable Coffee. Giang has also been the recipient of the 2014 Full-fee waiver Transform Together Scholarship of Sheffield Hallam University, UK for her master degree and the 2020 Vice Chancellor's Higher Degree by Research Training Program Scholarship of the University of Newcastle, Australia for her doctoral degree.
Venkatesh Mani
Dr. Venkatesh Mani, Associate Professor, in the Department of Strategy and Entrepreneurship, Montpellier Business School (MBS), France. He holds his PhD from Indian Institute of Technology (IIT), Roorkee and Post Doctorate from Faculty of Economics (FEP), University of Porto, through prestigious Erasmus Fellowship (European Union). He possesses over 21 years of academic and industrial experience, of which over a decade he had served in fortune 500 companies in various senior management roles. His research entails the most pressing strategic issues in the global supply chains including supply chain social sustainability, circular economy, interplay between industry 4.0 and sustainability, and digital transformation from the perspective of emerging economies. He has contributed many research articles in referred journals: International Journal of Production Economics, International Journal of Production Research, Transportation Research Part A, Supply Chain Management: An International Journal, Annals of Operations Research, Technological Forecasting and Social Change, Production Planning and Control, Business Strategy and the Environment, International Journal of Information Management, and Journal of Cleaner Production. His book titled ‘supply chain social sustainability for manufacturing: measurement and performance outcomes from India’ published by Springer Nature is among the top used publications that concern one or more of the United Nations Sustainable Development Goals (SDGs). He also serves as editorial advisory board member of Management Decision (Emerald publications).
Kieu Kha M.
Kieu Kha M. is a Lecturer of Supply Chain Management at Becamex Business School (BBS), Eastern International University. He also promotes the presence of Eastern International University to the global community in his current role as Director of Office of International Affairs (OIA). Kha holds a master’s degree in Operations Management from Western Sydney University, Sydney, Australia, and a Bachelor degree from University of Economics, Ho Chi Minh city, Vietnam. He is pursuing a Ph. D in Supply Chain Management at RMIT Vietnam. His research interest includes supply chain integration, logistics integration and sustainable supply chain. Prior to working at EIU, Kha has been working in large companies in FMCG, Construction, Textile and Garment industries. Kha has been travelling for business to various countries in Asia, Europe, North America, and Oceania.
Thanos Papadopoulos
Thanos Papadopoulos is Professor of Management (Operations Management/Information Systems) and Director of the Technology, Innovation Management, and Enterprise (TIME) Research Centre at Kent Business School. Before, he was the MBA Director (until April 2020). He is also Associate Editor for ‘International Journal of Operations and Production Management’ and ‘Benchmarking: an international journal’. He has published over 140 articles in peer reviewed journals and conferences including:
Inter alia, the British Journal of Management, Decision Sciences
European Journal of Operational Research, International Journal of Operations and Production Management, International Journal of Production Research, IEEE Transactions on Engineering Management
International Journal of Production Economics, Technological Forecasting and Social Change, and Production Planning and Control.
Recently Thanos was included among the top 2% researchers in Business Management area in global list of researchers prepared by Stanford University.