Understanding the factors affecting the adoption of the Internet of Things

ABSTRACT

The Internet of Things (IoTs) is widely considered as one of the most important infrastructures for promoting economic development and technological innovation. The purpose of this study is to find the key factors influencing IoT adoptions, specifically in Taiwan’s logistics industry. In this study adopts a model which is a hybrid of technology, organisation and environment (TOE) and the decision-making trial and evaluation laboratory method (DEMATEL) to evaluate the complex factors influencing the adoption of IoT. The study employs the TOE framework as a basis to develop a general evaluation framework, and the DEMATEL technique conceptualises a structural model and then identifies the causal relationships among factors through a cause-effect relationship diagram. Finally, we also divided the complex influencing factors into cause and effect groups to better clarify the causal relationships for decision-making, to ensure the efficiency of IoT adoption.

KEYWORDS:

• Internet of Things
• technology
• organisation and environment
• critical factors
• decision-making trial and evaluation laboratory

Disclosure statement

No potential conflict of interest was reported by the authors.

Notes on contributors

Ching-Wen Hsu is currently a lecturer in the Department of Business Administration, National Taipei University of Business, Taiwan. He received his master degree in finance from National Taiwan University. His research focuses on financial management and management of technology. Moreover, he has published papers in several conferences.

Ching-Chiang Yeh is currently an associate professor in the Department of Business Administration, National Taipei University of Business, Taiwan. He received his Ph.D. degree in Institute of Business and Management, and MBA from National Chiao Tung University, Taiwan. His research focuses on decision science, data mining, and management of technology. Moreover, he has published in leading journals such as the Technology Analysis & Strategic Management, Information Science, Journal of Engineering and Technology Management, Technological and Economic Development of Economy, Expert Systems with Applications, Journal of Business Economics and Management, International Journal of Electronic Business Management, Knowledge-Based Systems, International Journal of Innovative Computing, Information and Control, Cybernetics & Systems: An International Journal, Journal of Testing and Evaluation, and others.