Effective human resources processes in local government

Abstract

Local authority HR departments have come under increasing government pressure to strengthen and professionalize their role. This article explores the perspectives of line and HR managers in two local authorities on how the HR function can best be organized to contribute to the development of their organizations. A new model of effective HR processes in local government is proposed.

Acknowledgments

I would like to thank Jas Gill for his help with data collection.

Additional information

Notes on contributors

Catherine Truss

Katie Truss is Professor of Human Resource Management (HRM) at Kingston University Business School and Director of the Centre for Research in Employment, Skills and Society