Performance management in fire and rescue services

Abstract

This article contributes to the strategic review of the 46 fire and rescue services in England and Wales. It examines the previous performance management regime and presents the authors' proposals for a new, more efficient and effective regime. Although targeted at England and Wales, the article will have relevance to other services and to fire services internationally.

Keywords:

• Fire and rescue services
• national framework
• performance management

Notes

Additional information

Notes on contributors

Pete Murphy

Pete Murphy is Principal Lecturer in Public Management at Nottingham Business School, UK.

Kirsten Greenhalgh

Kirsten Greenhalgh is a Lecturer in Accounting at Nottingham University Business School, UK.