Abstract
This paper investigates the dynamics of worker mistreatment in a new public management (NPM) environment. It explores the combination of organizational and individual risk and protective factors. It reveals that the cumulative effects of organizational and individual factors radically increase the likelihood of mistreatment. Implications of these findings are outlined.
Notes
* For A and B, we used the highest values for the variables listed in as ‘Organizational protective factors’ and the lowest values of the variables listed under ‘Organizational risk factors’. Similarly, for C and D, we took the lowest values for the ‘Organizational protective factors’ and the highest values for the ‘organizational risky factors’. For A and C, the highest values for Individual protective factors was used, and the lowest values for individual risk factors, and the opposite was true for B and D.
Additional information
Notes on contributors
Geoff Plimmer
Geoff Plimmer is a Senior Lecturer in Management at Victoria Business School, Victoria University of Wellington, New Zealand.
Sarah Proctor-Thomson
Sarah Proctor-Thomson is a Senior Lecturer in Management at Victoria Business School, Victoria University of Wellington, New Zealand.
Noelle Donnelly
Noelle Donnelly is a Senior Lecturer in Management at Victoria Business School, Victoria University of Wellington, New Zealand.
Dalice Sim
Dalice Sim is a Senior Research Fellow & Biostatistician at Otago University, Wellington, New Zealand.