Learning from the alien: knowledge relationships with temporary workers in network contexts

Abstract

This paper contributes to our understanding of the role of temporary workers in learning for innovation in network contexts. The strategy literature advocates that the knowledge and talent of workers is vital to competitive success yet at the same time temporary workers are becoming more prevalent, making relationships with workers more ephemeral. These shifting competitive and employment contexts make insights into learning from, and with, contractual nomads paramount. The setting is the UK television industry, where such workers are dominant. Internationally, creative industries are a prime site of networks where temporary workers are brought together for specific projects. In the television industry, a range of knowledge attachment employee relationships have been developed by firms to ‘contain’ and sustain worker contributions in terms of knowledge and talent. These relationships are identified as freelance, regular contract, golden handcuffs and invest in knowledge firm. This paper highlights the learning implications both positive and negative arising from these different ways of relating to temporary workers thereby extending our understanding of employee relationships built on mutuality.

Keywords:

• employment relations
• innovation
• knowledge
• networks
• organisational learning
• organisational memory
• temporary workers