From pay to praise? Non-cash employee recognition in Canadian and Australian firms

Abstract

Despite deep theoretical roots, a prominent place in the practitioner literature, and increasing use by organizations, non-cash employee recognition plans have thus far received relatively little empirical study by academic researchers. Drawing on survey data from 349 Canadian and Australian firms, this study examines the incidence of individually based and group-based non-cash recognition (NCR) programmes, ascertains whether there are relationships between use of non-cash and cash-based reward practices, and identifies possible predictors of NCR programmes. Results indicate that non-cash plans are indeed common in both countries, but do not appear to substitute for cash-based performance plans, contrary to enthusiasts' suggestions. The most important predictor of non-cash programmes is unionization, which is negatively related to both individually based and group-based NCR programs in Canada, and to group-based programmes in Australia.

Keywords:

• compensation systems
• employee recognition
• reward systems