Linking organizational social exchange to intention to leave: Does normative commitment matter?

Abstract

This study examines the effects of organizational social exchange on normative commitment and intention to leave the organization. We develop a moderated mediation model with normative commitment as a mediator in the relationship between organizational social exchange and the intention to leave, and individual-level power distance as a moderator of the indirect link between organizational social exchange and the intention to leave via normative commitment. We collected the data for our two-wave study from 176 employees of a bank in Macau. The results of hierarchical regressions and bootstrapping analyses largely support our hypotheses.

Keywords:

• Organizational social exchange
• normative commitment
• individual-level power distance
• intention to leave
• nonreciprocal relationship