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Gender, Place & Culture
A Journal of Feminist Geography
Volume 26, 2019 - Issue 2
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Articles

On the service frontline: Israeli Arab-Palestinian men in a call-center

Pages 203-226 | Received 29 Dec 2016, Accepted 12 Mar 2018, Published online: 06 Nov 2018
 

Abstract

Intersectionality is applied to gender-occupation-minority inconsistent hierarchies, to as to explore the workplace-experience of Israeli Arab-Palestinian men service workers and unveil the multiple-geographies it contains. In-depth semi-structured interviews with 24 suchlike men emphasize complexity as the key feature of their intersectional experience. Whereas masculinity and Israeli-Palestinianess are forged against the feminine and Israeli-Jewishness Others, service work is de-feminized and restructured as a welcome modern development whose traditional Other is cherished. The disadvantages of their national-minority status are compensated by cross-national amity and routine occupational practices in the modern workplace, whereby some of their Othering markers are prized. The national difference appears as a multiple-discursive resource which mainly separates the ethnic component from the political one by which the effects of gender, modern work and class structure, weaken. Four geographies, periphery, home-work links, the sociability of the place of work and the MENA world-region are identified, suggesting that geography is integral to the intersectional experience.

Acknowledgements

I would like to express my deep gratitude to the interviewers, Ali, Alex, Nuhad and Yazid and the 24 anonymous interviewees. An earlier version of this study was presented in The International Conference on Feminist Geographies and Intersectionality (Universitat Autònoma de Barcelona, 2016). I am thankful for the comments of the participants, particularly to the supportive suggestions of Peter Hopkins, Maria Dolores Garcia Ramon, Joos Droogleever Fortuijn, Elena Vacchelli, Marianne Blidon and those of the editor Pamela Moss and the anonymous reviewers.

Additional information

Notes on contributors

Orna Blumen

Orna Blumen is a Geographer and a Sociologist whose interests are work and gender, the socio-spatial structure of urban labor markets and cultural studies. Her work reflects on work-home relations, the meaning of work and employment in the ultra-orthodox Jewish community, the employment experience of Arab-Palestinian-Israeli women, masculinity and work, and women in Israeli academia. She is currently working on pregnancy at the workplace, health promotion among Arab-Palestinian women, and marriage migration of Arab-Palestinian brides.

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