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Abstract
This ethnographic study shows the impact of the care system on clients’ and staff’s life experiences, with the clear distance between these two groups as one of the core issues. Together with a dominant care approach and a well established but subtile system of control, it makes them function in systems that are characterized by an oppressing care culture. Learned helplessness prevents both groups of acting upon quality of life outcomes. The idea of supporting a life of good quality through merely improving these traditional care systems should therefore be considered with caution, and real alternatives should be considered to open this barrier of the oppressing care culture.
Notes
1. Modern times is the title of Charlie Chaplin’s last full‐length ‘silent film’ made in 1936. It is a social protest film that has a number of wonderfully inventive and memorable routines and scenes that proclaim the frustrating struggle by proletarian man against the dehumanizing effects of the machine in the Industrial Age and various social institutions.
2. Belgium is a federal state that consists of three communities: a large Flemish community in the northern part, a large French community in the south, and a small German‐speaking community in the east.
3. ‘One of the toughest to live in’ could show a different perspective, but is not the terminology that is used there.
4. This commission was founded around the ideas of empowerment and quality of life and had the task of promoting these issues in the organization.
5. The observer retired to an empty room for some minutes, writing down recent observations in keywords. Quotes were written down in full in order to guarantee correctness.