Patterns of ERP Adoption and Implementation in China and Some Implications

Abstract

Against a background of rapid change, this paper looks at recent experiences of adopting and implementing ERP. Of particular interest is the growing presence of domestic suppliers and, in this context, the implementation experiences of firms using domestic systems as well as the established international systems such as SAP. The research uses a combination of 20 mini‐cases and a single in‐depth case study and interprets these through a critical success factor perspective. The outcome confirms previous literature but contributes further by establishing the changing dynamic between international and domestic suppliers, the particular importance of training and employee retention, and the role of context in determining implementation factors.

Keywords:

• ERP
• adoption
• implementation
• China