Abstract
This article discusses the results of two different delivery methods (video and computer-based instruction) for instructing preservice teachers in the use of an e-mail system, FIRNMAIL. Both the video and the computer-based tutorial/simulation were critiqued and validated by experienced FIRNMAIL users and FIRNMAIL support personnel. Questions regarding student achievement, perception of instruction, and near-transfer performance were investigated. Results indicate that a significant difference exists between the two delivery methods on students’ perception of instruction and on students’ near-transfer performance, favoring the computer-based instruction group. This study indicates that interactive, computer-based instruction can enhance near-transfer performance and increase students’ desire to learn more about technology.