Abstract
What actually happens when an agency sets out to implement progressive social work by shifting power and decision making from agency personnel to people with particular needs? Both staff and participants are thrust into roles different from those they occupy in traditional settings. Interpersonal dynamics change. New ways of making decisions evolve. Tensions arise as new ways of doing things and relating replace usual practices. This article explores what happened when an agency set out to implement progressive social work in the context of developing and implementing a parent education program in which parents designed and taught a parenting program. Results explore decision-making processes, group dynamics, inclusion, team building, program administration, and the impact of participation. Seven lessons learned are described.