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Original Articles

Transition of Technical Personnel to Managers: An Investigation in Information Technology Companies

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Pages 41-50 | Published online: 15 Apr 2015
 

ABSTRACT

Although many technical personnel want to make the transition to managers, they often do not understand the issues involved. This lack of understanding is especially extreme for those who are building careers in information technology companies. This study identifies the perceived issues of the transition of technical personnel to managers based on a survey of technical personnel and their managers in eight companies. Five major issues were identified: 1) the pressure to become managers; 2) the need for technical education/training; 3) the need for management education/training; 4) the fear of technical obsolescence; and 5) the ability to make waves and create change. Both technical personnel and managers strongly agreed on the need for technical and management education/training regardless of their ages or years in their current positions. They also agreed that technical personnel feel pressured to become managers. In addition, they perceived that both technical personnel and managers can create change in their organizations. Addressing these issues is important to technical personnel who wish to become managers, as well as to managers whose lack of technical and managerial skills is viewed as reducing their effectiveness.

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