Abstract
In understanding user experience issues, it is necessary to consider contextual features in user interaction with an application. The present study aims to examine the differences among applications with difference contexts of use (perceived type: interaction styles based on use purposes) in terms of the relationships between user perception (perceived usability and perceived aesthetics) and emotion (valence and arousal). A study was performed using 15 existing websites from various domains. From the responses of participants, the relationships between perceived usability and emotional valence were found to differ according to perceived type, but those between perceived aesthetics and emotional valence were not. On the other hand, sufficient reliability for the arousal items was not secured. Through the meaningful categorization of arousal into two factors (negative and positive), significant differences in the relationships between perceived usability/aesthetics and emotional arousal could be found. Implications of the findings are discussed in the connection of contextual/design features, perceptual characteristics, and emotional responses in the development of interactive applications.
FUNDING
This research was supported by Basic Science Research Program through the National Research Foundation of Korea (NRF) funded by the Ministry of Education (NRF-2014R 1A 1A2054531).
Additional information
Funding
Notes on contributors
Kwang-Kyu Seo
Kwang-Kyu Seo is a professor of management engineering at Sangmyung University. He received his PhD in industrial engineering from Korea University in 2002. His research interests include cognitive engineering, human–computer interaction, artificial intelligence, cloud computing, management science, data mining, and so on.
Sangwon Lee
Sangwon Lee is an assistant professor in the Department of Interaction Science at Sungkyunkwan University. He obtained his PhD in industrial engineering from the Pennsylvania State University in 2010. His research interests lie in human factors, including human–computer interaction, UI/UX, cognitive and affective engineering, and service design.
Byung Do Chung
Byung Do Chung is an assistant professor in the Department of Information and Industrial Engineering at Yonsei University. He received his PhD in industrial engineering from the Pennsylvania State University. His research interests include service engineering, convergence of value chain management and business intelligence, and human-involved complex systems.