https://orcid.org/0000-0003-2339-1844
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Abstract
New requirements may unfold as users gain proficiency in software usage, leading to software development that end-users can tailor to fit their demands. In this context, from a literature review, we got additional information on studies addressing tailoring software by end-users. We retrieved 42 studies from 1997 to 2020, encompassing 63 authors and 1579 references. We conducted a bibliometric analysis to examine the topic in which we applied co-authorship, co-citation, and bibliographic coupling methods. Regarding the results, we identified the clusters of authors that constitute the social and intellectual structure of the topic. In addition, we characterized the clusters’ production according to their outputs as design approaches, quality in tailorable systems, design environments, design for a new user experience, EUD-like environments challenges and findings, EUD frameworks, and EUD environments. Finally, the approach adopted can be extended to other fields, providing researchers with a structured overview of scientific outputs.
Disclosure statement
No potential conflict of interest was reported by the author(s).
Notes
1 Information were retrieved in August of 2021.
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Notes on contributors
Claiton Marques Correa
Claiton Marques Correa is a Ph.D. Candidate in Computer Science at Pontifical Catholic University of Rio Grande do Sul. He received his B.S. and M.S. degree from the same University. He is a teacher at Farroupilha Federal Institute since 2014, researching on Human-Computer Interaction, Data Visualization, and Technology in Education.
Milene Selbach Silveira
Milene Selbach Silveira received her Ph.D. in Computer Science from Pontifical Catholic University of Rio de Janeiro in 2002. She is professor at Pontifical Catholic University of Rio Grande do Sul since 1994, researching on Human-Computer Interaction, focusing on its relations with end-user development, narrative visualization, and innovative teaching methodologies.