Investigation on Equity and Otherness in the Interaction Design Process: A Systematic Mapping

Abstract

This article presents a systematic literature mapping (SLM) process to determine which interaction design practices promote otherness and equity in their executions. The main contribution of this study is the description of the interaction design of each study selected in the SLM. One of the main goals of interaction design is to produce a user-friendly interaction that reduces the negative aspects of the user experience. Essentially, it consists of developing interactive products that are easy, efficient, and pleasant to use from a user perspective. In designing computer systems, it is necessary to include a broad spectrum of user profiles and understand their wishes and needs. Therefore, the comprehensive access to all subjects in the design of a computer system is necessary. The interaction design process must be equity and changeable to ensure that users’ particularities are included and most of them are represented in the system to be developed. The results highlight the importance of designers and performers in interaction design practices to determine if equity and otherness are included in the performance of interaction design practices. However, these specific terms are not generally utilized to highlight usage.

Acknowledgments

We thank the members of the Semi-Participatory Interaction Design Laboratory (SPIDeLab), Research and Extension Group in Informatics and Education and Society—Digital Wave.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Notes

1 A discipline interested in the design, implementation, and evaluation of interactive computer systems for human use, with related phenomena (Barbosa et al., 2021; Hewett et al., 1992).

2 A term that does not have just one meaning.

3 https://docs.google.com/document/d/1lmc7Gbxtb6KCh0hqGSZTUHZIsPEUcAF0QEj4LKg0hWw/edit?usp=sharing.

4 Semiotic study in different media or languages, in different semiosis (Dusi, 2015).

5 Technical, preliminary or advanced reports, theses, or position papers that present a debatable opinion on an issue/topic, and white papers containing unreviewed content that is used to disclose data or successful actions of an organization.

6 Specific questions will only be answered if the main question is answered. That’s why the numbering starts with 0.

7 https://dl.acm.org/.

8 https://ieeexplore.ieee.org/Xplore/home.jsp.

9 https://www.scopus.com/home.uri.

10 https://www.sciencedirect.com/.

11 https://www.engineeringvillage.com/home.url.

12 https://docs.google.com/spreadsheets/u/0/.

13 https://parsif.al/.

14 Discussing mechanisms to increase user involvement, as well as (theoretical) formulations of user empowerment through critical reflection.

Additional information

Funding

We thank the Coordination for the Improvement of Higher Education Personnel (CAPES) for funding this research, to the National Council for Scientific and Technological Development (CNPq). for the two Scientific Initiation grants and the Research Productivity Grant.

Notes on contributors

Beatriz Brito do Rêgo

Beatriz Brito do Rêgo is a PhD student in Computer Science at the Federal University of Bahia. She holds a bachelor’s degree in Software Engineering from the Federal University of Ceara. She is a member of SPIDeLab. Her research is concerned with alterity and equity in the interaction design process.

Caique Yan Conceição de Amorim

Caique Yan Conceição de Amorim is an undergraduate student in the Interdisciplinary Bachelor’s Degree in Humanities at UFBA. He is a member of SPIDeLab. His research is concerned with alterity, dialectics, and equity in the interaction design process.

Suyane Miranda Sodré

Suyane Miranda Sodré is an undergraduate student in Information Systems at UFBA. She is a computing technician formed by the Federal Institute of Bahia (IFBA-Brazil). She is a member of SPIDeLab. Her research is concerned with alterity and equity in the interaction design process.

Filipe Adeodato Garrido

Filipe Adeodato Garrido is a PhD student in Computer Science at UFBA. He has a specialization in Quality and Governance of Information Technology and a bachelor’s degree in Information Systems by the State University of Bahia. Member of SPIDeLab. His research is concerned with dialectics, in the interaction design process.

Ecivaldo de Souza Matos

Ecivaldo de Souza Matos is an assistant professor at the Institute of Computing, PhD in Education by the University of São Paulo, Habilitation in Communication and Multimedia by the State University of Campinas, and researcher of the Brazilian Council for Scientific and Technological Development and chief researcher of the SPIDeLab.