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Abstract
Personal Health Record (PHR) allows individuals to access, manage, and share health-related information while actively participating in personal care management. The ongoing COVID-19 pandemic and changes imposed by the government on the population enhanced the disparities among citizens’ ability to access healthcare. Thus, the purpose of this study was to provide an operating mechanism for understanding the effects of COVID-19 on individuals’ PHR adoption intention based on an extended research model, including the Innovation and Diffusion Theory and Technology Acceptance Model. Structural equation modeling was employed to analyze the research model, using 390 valid responses from Taiwan. Findings indicated relative advantage, compatibility, ease of use, and personal innovativeness significantly influence perceived usefulness. Second, relative advantage, compatibility, ease of use, personal innovativeness, and perceived threat of COVID-19 significantly affect attitude toward PHR. Third, perceived usefulness and attitude positively influence PHR adoption intention. The current study provides policymakers insight into how Taiwanese individuals’ psychological, technological, and pandemic-related threat affect their willingness to use the PHR system during the pandemic to receive better care that could eventually improve their quality of life.
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No potential conflict of interest was reported by the author.
Additional information
Notes on contributors
Bireswar Dutta
Bireswar Dutta received his Ph.D. from National Chiao Tung University in Taiwan. He is an Assistant Professor at Shih Chien University, Taipei, Taiwan. He has published articles in reupdated journals such as Sustainability, Vaccines, Libyan Journal of Medicine, Methods of Information in Medicine, Medicine, etc.