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Research Article

The comparison of two automated feedback approaches based on automated analysis of the online asynchronous interaction: a case of massive online teacher training

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Received 25 Jun 2022, Accepted 10 Mar 2023, Published online: 01 Apr 2023
 

ABSTRACT

Online asynchronous interaction is considered a core part of online teacher training, which has an important impact on learners' learning experience and learning outcomes. How to provide immediate and effective feedback through technical support based on the learners' interactive content and enhance interactive connection has become a key issue in massive online teacher training. This study designed an automated feedback framework from feedback strategy, feedback way, and feedback type. Then, we designed an emotional-cognitive feedback approach and an emotional-cognitive-metacognitive feedback approach based on automated analysis of online asynchronous interactions. A massive online teacher training course was conducted to provide automated feedback to 1438 learners in the online asynchronous interaction. Results showed that the two approaches enabled learners to interact more positively, slow down the growth of the dropout rate, and help learners adjust their emotional state and cognitive level. Particularly, the emotional-cognitive-metacognitive feedback approach could facilitate learners' self-regulation and improve feedback quality. Through questionnaires and semi-structured interviews, we found that learners were obsessed by automated emotional-cognitive-metacognitive feedback approach and they believed that it was helpful for their learning. This study is of great significance and application value to widely carry out high-quality, massive and personalized online learning.

Disclosure statement

No potential conflict of interest was reported by the authors.

Additional information

Funding

This research was funded by the “Research on Time-Emotion-Cognition Analysis Model and Automatic Feedback Mechanism of Online Asynchronous Interaction” project (No. 62077007), supported by National Natural Science Foundation of China.

Notes on contributors

Ning Ma

Ning Ma is a professor at the Advanced Innovation Center for Future Education and Faculty of Education at Beijing Normal University. Her research interests include technology enhanced learning and technology enhanced teacher professional development.

Yan-Ling Zhang

Yan-Ling Zhang is a teacher at the Shenzhen University Affiliated Education Group Experimental Primary School, graduated from the Faculty of Education, Beijing Normal University. Her research interests include teacher professional development and technology enhanced learning.

Chun-Ping Liu

Chun-Ping Liu is a Master student at the Faculty of Educational, Beijing Normal University. Her research interests include teacher professional development and technology enhanced learning.

Lei Du

Lei Du is a teacher at the Shenzhen Longhua Songhe School, graduated from the Faculty of Education, Beijing Normal University. Her research interests include teacher professional development and technology enhanced learning.

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