Television Advertising Avoidance: Advancing Research Methodology

Abstract

New technologies have led to increased television advertising avoidance. In particular, mechanical avoidance in the form of zipping and zapping has gained momentum in recent years. Channel switching or “commercial zapping” studies employ diverse methodologies, including self reports, electronic monitoring, laboratory, and in-home observation which has led to a diversity of reported results. This article proposes advancing and standardizing the methodology to comprise a two-phase hidden observation and survey method. A number of research phases have led to the development of this method to collect both mechanical and behavioral avoidance data. The study includes a detailed outline of the hidden observation approach. The survey phase opens up the potential for the collection of viewer data that may further illuminate television advertising avoidance behavior.

KEYWORDS:

• advertising
• commercials
• consumer behavior
• television
• zapping
• zipping