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Journal of Travel & Tourism Marketing Volume 26, 2009 - Issue 4: Casino Gaming in Asia Pacific
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Original Articles

The Antecedents and Consequence of Implementing Responsible Gaming Practice

Shiang‐Lih Chen McCain School of Hospitality Management at Widener University, 1 University Place, Chester, PA 19013, USA E-mail: [email protected]Correspondence[email protected]
,
Henry Tsai School of Hotel & Tourism Management at the Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong E-mail: [email protected]
&
Nick Bellino Hospitality Management Program in the School of Education, Health & Human Services at Kent State University, Kent, OH 44242, USA
Pages 395-407 | Received 31 Mar 2008, Accepted 31 Oct 2008, Published online: 25 Jun 2009
 
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Abstract

This study examines the antecedents and consequence of implementing responsible gaming practice by surveying 250 casino employees. The results indicated that employees' implementation of responsible gaming practices not only was positively influenced by ethical climate and personal perception toward responsible gaming practice, but also mediates ethical climate and personal perception toward responsible gaming practice in enhancing job satisfaction. Discussion and implications of the results are presented.

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