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ABSTRACT
The Internet has had a major impact on tourism both for providers and consumers. This article classifies and analyzes the wealth of research published in major tourism journals over the past 10 years to identify major areas of focus and gaps in the research landscape related to the Internet in tourism. Research articles have substantially increased in number over the past 5 years of the 10-year period under analysis. The research can be categorized into seven areas with information search, website analysis, and Internet marketing being the three most common research topics. Although Internet-related issues in tourism are commonly researched, the article calls for more case study research to be conducted that takes an e-business and organizational perspective so that other organizations can learn from the mistakes made and also from best practice.
Additional information
Notes on contributors
Craig Standing
Craig Standing is with the Centre for Innovative Practice at Edith Cowan University in Joondalup, Australia.
Jean-Pierre Tang-Taye
Jean-Pierre Tang-Taye (E-mail: [email protected]) and Michel Boyer (E-mail: [email protected]) are with the Institut d’Administration des Entreprises de La Réunion (IAE) in Saint-Denis, Réunion, France.
Michel Boyer
Jean-Pierre Tang-Taye (E-mail: [email protected]) and Michel Boyer (E-mail: [email protected]) are with the Institut d’Administration des Entreprises de La Réunion (IAE) in Saint-Denis, Réunion, France.