Critical Success Factors for Adoption of Electronic Health Record Systems: Literature Review and Prescriptive Analysis

Abstract

Adoption of electronic health record systems in healthcare has been relatively slow. This article proposes critical success factors for electronic health record adoption based on a comprehensive literature review and prescriptive analysis. The proposed 26 critical success factors for electronic health records are of value to both practice and research: practitioners are offered guidance with regard to managing electronic health record implementations toward adoption success, while researchers are offered a basis for further research about electronic health record implementation and adoption.

Keywords:

• electronic health record
• prescriptive analysis
• critical success factors
• IT interaction model

Additional information

Notes on contributors

Ronnie Ben-Zion

Ronnie Ben-Zion is a project manager with extensive industrial experience in the implementation of business applications in global organizations. He holds an MBA from the School of Management at Boston University and an M.Sc. in IT Management from Brandeis University. Ever since completing his B.Sc. studies in the Department of Industrial Engineering and Management at Ben-Gurion University, he has collaborated with members of its IS group on research within his area of expertise.

Nava Pliskin

Nava Pliskin is a full professor at Ben-Gurion University with a doctorate from Harvard University. Her research on management and strategy of information systems has been published in such journals as: Journal of the Association for Information Systems, ACM Transactions on Information Systems, IEEE Transactions on Engineering Management and Decision Support Systems.

Lior Fink

Lior Fink is a tenured senior lecturer at Ben-Gurion University. He holds a bachelor’s degree in psychology and economics, a master’s degree in social-industrial psychology, and a PhD in IS from Tel Aviv University. His articles have been published in numerous journals, including European Journal of Information Systems, Journal of the Association for Information Systems, Journal of Information Technology, and Journal of Strategic Information Systems. He currently serves as a senior editor for The Data Base for Advances in Information Systems.