Business Intelligence Acceptance: The Prominence of Organizational Factors

Abstract

The specifics of business intelligence systems compared to operational IS motivate the necessity to research the business intelligence systems acceptance determinants separately. The authors followed an exploratory approach in order to conceptualize a business intelligence acceptance model. Their findings show that in the Business Intelligence Systems context, there is a significant emphasis on organizational factors, such as result demonstrability, social influence, and facilitating conditions with sufficient resources that help build an adequate information culture all substantially influencing the effective acceptance of business intelligence systems.

Keywords:

• business intelligence systems
• IT acceptance
• specifics of BIS
• acceptance and use of BIS

Additional information

Notes on contributors

Tanja Grublješič

Tanja Grublješič has a BSc degree in the field of Management and Organization and holds a MSc in International Economics from the Faculty of Economics, University of Ljubljana. She is currently a PhD student in the Information Management program at the Faculty of Economics. Her current main research and teaching interests include the topics of the adoption, acceptance, embeddedness, use, and success of BIS in organizations.

Jurij Jaklič

Jurij Jaklič is a Professor of Information Management at the Faculty of Economics, University of Ljubljana and visiting professor at the ISEGI-UNL. He holds a bachelor degree in applied mathematics from the University of Ljubljana, an MSc in Computer Science from Houston University and a PhD in Information Management from the Faculty of Economics, University of Ljubljana. His current research interests encompass information quality, BI, and business process management. He is the (co)author of around 100 papers and research reports. He has been involved in several research and consulting projects in the areas of BI, business process renovation, and IS strategic planning.