Determining Anxieties in Relation to Ambient Intelligence—Explorative Findings from Hospital Settings

Abstract

Through 16 problem-focused interviews in three German surgical clinics, anxieties that affect the adoption of ambient intelligence in healthcare were investigated. This research reveals 17 anxieties, grouped into 5 categories containing implementation anxieties of ambient intelligence in hospitals. The results expand the basis in theory underlying technology-related anxieties of medical professionals and offer theoretical and practical implications, leading to an initial basis for decisions regarding the implementation of ambient systems.

Keywords:

• ambient intelligence
• anxieties
• healthcare
• process support
• ubiquitous computing

Additional information

Notes on contributors

Markus Bick

Markus Bick is professor of business information systems at ESCP Europe Campus Berlin. He earned his Doctorate in business information systems from the University of Duisburg-Essen, Germany. Markus is co-author of a German textbook on data and information management. His research is published in national (German) and international journals as well as peer-reviewed conferences. He is member of AIS, IFIP, Gesellschaft für Informatik e.V. (GI) and the German Academic Association on Business Reseach (VHB). His current research interests include ambient and mobile technologies, convergence of e-learning and knowledge management as well as IT governance.

Tyge-F. Kummer

Tyge-F. Kummer is lecturer in accounting information systems at the Griffith Business School, Queensland, Australia. He was awarded with a DAAD scholarship in relation to his PhD thesis entitled “Acceptance of Ambient Intelligence in Hospitals.” He obtained his doctorate in 2010 followed by employments at the Humboldt-Universität zu Berlin, Queensland University of Technology and Griffith University. His publications include several peer-reviewed academic journals articles as well as contributions at leading international conferences. His research interests include behavioral aspects of accounting, acceptance and usage behavior of information systems, business process management, and cross-cultural studies.

Stephanie Ryschka

Stephanie Ryschka is research assistant at ESCP Europe Berlin. After graduating as Master of Science in management, at ESCP Europe (Track London/Paris/Berlin), she started her doctoral studies at the chair for business information systems immediately. Her current research interests include mobile services and technologies, in particular location-based services.