To offer you reading pleasure, I am pleased to introduce the last issue of volume 36. Included are five articles. In the first article entitled “Consumer Adoption of Self-Service Technologies in the Context of the Jordanian Banking Industry: Examining the Moderating Role of Channel Types,” authors Abdullah M. Baabdullah, Nripendra P. Rana, Ali Abdallah Alalwan, Rubina Islam, Pushp Patil, and Yogesh K. Dwivedi test if the impacts of the main predictors of customer intention and adoption of self-service technologies could be moderated by channel type. They identify significant differences in the influence of the main predictors due to the moderating effect of channel type. In the next article, authors Alena Yuryna Connolly, Michael Lang, and David Wall explore how aspects of perceived national culture affect the information security attitudes and behavior of employees. The results of their study, “Information Security Behavior: A Cross-Cultural Comparison of Irish and US Employees” reveal that US employees in the observed organizations are more inclined to adopt formalized information security policies and procedures than Irish employees and are also more likely to have higher levels of compliance and lower levels of non-compliance. In the third article, “Spheres of IT Project Complexity and IT Project Manager Archetypes and Roles: A Case Study,” authors Wilfred Wu, Mike Eom, Taein Song, and Jingu Song utilize a qualitative field study to identify four information technology (IT) project manager archetypes (checklist, technical lead, organizational process lead, and poly-synchronous) employed in practice. The findings of the study suggest that the IT project manager role can be divided among the different roles/spheres of management relative to the IT project manager archetypes as the complexity of IT projects grows. The fourth article, “How Consumer Technology is Changing the IT Function: A Multi-Case Study of Three Fortune 500 Companies,” authored by Jie (Kevin) Yan, Hope Koch, Sixuan Zhang, Nash Milic, and Pat Curry, investigates how three different IT departments respond to IT consumerization. Using dynamic capabilities theory, IT departments’ responses are classified as sensing, seizing, or transforming. This study provides valuable insights into how end-users impact internal IT departments. In the final article, “Enterprise Social Networks as Digital Infrastructures – Understanding the Utilitarian Value of Social Media at the Workplace,” authors Christian Meske, Konstantin Wilms, and Stefan Stieglitz show that both perceived usefulness and perceived enjoyment of enterprise social networks impact employees’ intentions for continuous participation. However, the utilitarian value significantly outpaces the hedonic value, demonstrating that the network’s utilitarian value is constituted by its digital infrastructure characteristics: versatility, adaptability, interconnectedness, and invisibility-in-use.
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