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Research Article

Complementary and Substitutive Roles of Information Technology in the Relationship between Project Characteristics and Knowledge Integration in Software Teams

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Pages 47-69 | Published online: 03 Feb 2022
 

ABSTRACT

Software development requires the assimilation of team members’ diverse knowledge, ideas, and skills for innovative solutions. A software team’s knowledge integration is affected by project characteristics, such as scale and interdependence, and the team’s use of information technology (IT). We examine how contingencies embedded in these dimensions influence team’s knowledge integration. We argue and show that IT-use plays either complementary or substitutive role in moderating the impacts of project scale and project interdependence on knowledge integration.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Notes on contributors

Nikhil Mehta

Nikhil Mehta. is an Assistant Professor of Information Systems (IS) in Bryan School of Business and Economics at University of North Carolina Greensboro. Nikhil has a Ph.D. in Management of Information Technology and Innovation from Auburn University. His research interests include socio-technical aspects of IS development, socio-behavioral impacts of IS, IS success, and strategic management of IS. His research has been published or is forthcoming in the Journal of Management Information Systems, European Journal of Information Systems, Journal of Management, Decision Sciences, Journal of Information Technology, Information & Management, MIS Quarterly Executive, and presented at conferences worldwide.

Eric Jack

Eric Jack is the Wells Fargo Endowed Chair in Business Administration, Professor of Management, and Dean of the Collat School of Business at UAB. He has a BS in industrial engineering from Georgia Tech, an MBA from Wright State University and a PhD in operations management from the University of Cincinnati. Dr. Jack research interests include operations management with special emphasis on flexibility, health care management, quality management, and supply chain management. Before beginning his academic career, Jack served for 21 years as a US Air Force officer where his responsibilities involved facilities planning, design, construction, and maintenance.

Randy Bradley

Randy Bradley is Associate Professor of Supply Chain and Information Systems Management in the Haslam College of Business at The University of Tennessee-Knoxville. He holds a Ph.D. in Management of Information Technology and Innovation from Auburn University. His research streams are supply chain and operations managements and strategic management of information technology with a primary focus on healthcare. His research has been published in Production and Operations Management, Decision Sciences, Journal of Business Logistics, Journal of Management Information Systems, Information Systems Journal, Journal of Information Technology, MIS Quarterly Executive, IEEE Transactions on Software Engineering, among others.

Sumedha Chauhan

Sumedha Chauhan is an associate professor in the area of Information Systems and Analytics at Jindal Global Business School, O.P. Jindal Global University, India. Her research interests include e-commerce and technologies in education. She has published several research papers in reputed journals such as Journal of Business Research, Information Systems Management, Behaviour & Information Technology, European Journal of Information Systems, International Journal of Information Management, and Information Systems Frontiers, etc.

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