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HIGHER EDUCATION

Job Satisfaction of Employees at a Christian University

Pages 225-246 | Published online: 03 Nov 2008
 

As part of this quantitative study, a survey questionnaire was mailed out to 835 university employees to measure levels of overall, intrinsic, and extrinsic job satisfaction. The survey included items of the Professional Satisfaction Scale, an instrument developed according to Herzberg's two-factor theory. Responses were measured on a 5-point Likert-type scale in addition to five demographic items. Data were statistically analyzed by using descriptive statistics and analysis of variance. University employees showed moderate levels of job satisfaction, and were most satisfied with their relationships with students and peers. The lowest levels of satisfaction were found with salaries as well as organizational policy and administration. This study revealed that demographic factors, such as occupation, age, and educational level significantly influenced job satisfaction.

Notes

OPA, Organizational Policies and Administration; Relations/Super, Relations with Supervisors; Working Cond, Working Conditions.

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Additional information

Notes on contributors

RALPH SCHRODER

Ralph Schroder is an assistant professor of Educational Psychology and Coordinator of the School Psychology program at Andrews University. His professional interests are in the areas of organizational psychology and projective testing, as well as cognitive and biological psychology.

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