When the Pilot Is Over: Picking the Program and Making It Stick, Purchase on Demand at the University of South Florida

Abstract

In 2008 the Interlibrary Loan department of the University of South Florida, Tampa, began a Purchase on Demand program, using interlibrary loan requests to supplement Collection Development practices. After three years the program was analyzed for effectiveness and compared to other programs currently in operation. To achieve a complete evaluation, interlibrary loan patrons were surveyed on their awareness and use of the Purchase on Demand program. This article combines the analysis of USF's program with recommendations gained through administration and evaluation of Purchase on Demand.

KEYWORDS:

• purchase on demand
• interlibrary loan departments
• ILLiad
• demand-driven acquisition