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ABSTRACT
The development of digital technologies has forced an increasing number of traditional intermediaries to transform into e-intermediaries for survival. This study adopts the resource orchestration perspective to investigate the digital transformation process and mechanism by using a case study method. Our findings indicate that the digital transformation of intermediaries requires a fit among the strategic logic, resource orchestration, and capability and reveal the roles of information technology and strategic logics in the transformation process. This study contributes to theory-building in digital transformation by providing a comprehensive framework for reconfiguring organizational resources and capabilities to cope with the requirements of e-intermediaries. Our findings also provide useful managerial insights for intermediaries in terms of resource-focused actions and resource portfolios to bridge supply and demand.
Acknowledgments
This work was supported by the National Natural Science Foundation of China [grant number 71972023], the Fundamental Research Funds for the Central Universities of China [grant number DUT20RW203], and the Philosophy and Social Science Planning Funds of Liaoning Province [grant number L19BSH003].
Additional information
Notes on contributors
Miao Cui
Miao Cui ([email protected]; corresponding author) is a professor at the School of Economics and Management, Dalian University of Technology (DUT), China. She received her Ph.D. degree in innovation and entrepreneurship from DUT. Her research interests cover digital innovation, platform competition and business ecosystem governance. Dr. Cui’s research has been published in many international journals, including,Journal of Strategic Information Systems, Information and Management, Information Systems Journal, International Journal of Information Management, and others.
Xin Li
Xin Li ([email protected]) is a Ph.D. student at the School of Economics and Management, Dalian University of Technology, China. Her research interests include digital transformation and business ecosystem governance.
Ken Kamoche
Ken Kamoche ([email protected]) is a Professor of Management and Organization Studies at the Nottingham University Business School, UK. He received his D.Phil. in Management at the University of Oxford. Dr. Kamoche’s research interests include talent management, knowledge management and Africa-China relations. He has published extensively in many journals, such as Human Relations, Organization Studies, Journal of Management Studies, British Journal of Management, and the International Journal of HRM, and has authored/co-edited five books.