Understanding Information Retrieval System in the Library of the National Green Tribunal, Eastern Zone Bench, Kolkata: A Case Study

Abstract

Information retrieval is the backbone of an information-serving institution. There is predominant use of printed media in Indian judiciary, as public outreach of the electronic media is still negligible. This work tries to explore the usage of different media of information among users in the library at the National Green Tribunal, Eastern Zone Bench at Kolkata, identify the shortcoming, trace the user’s feedback on the Judgment Information System (JUDIS) and improve it. Based on users’ responses, a system improvement for information retrieval is suggested, framing an alternative indexing mechanism to improve the proper and accurate search, locally.

Keywords:

• Information retrieval system
• Judgment Information System (JUDIS)
• non-print media
• print media
• subject index

Acknowledgements

The author acknowledges special thanks to mentors, James Freedman, Katherine Dibble, Tony Greiner; Dr. Ben Alberti and Dr. Peter Dettami at Framingham State University, whose encouragement, support and trust made this research possible to finish. In addition, the author thank for all who participated in the 2010 MSCA librarian survey.