Relationship among Willingness to Listen, Receiver Apprehension, Communication Apprehension, Communication Competence, and Dogmatism

Abstract

The purpose of this research was to investigate whether people vary in their willingness to listen and whether this variable has any relationship to dogmatism, receiver apprehension, Self-Perceived Communication Competence (SPCC), or communication apprehension. A refined version of the Willingness-To-Listen (WTL) instrument was used to test these relationships. The results indicated that the WTL scale is a reliable and valid measure of an individual's habitual propensity to listen. WTL was found to be positively related to communication skills and negatively related to receiver apprehension, sender-based communication apprehension, and dogmatism.