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Best Practices

The Listening Circle: Using the SBI Model to Enhance Peer Feedback

Pages 67-70 | Published online: 21 May 2012
 

Abstract

The Listening Circle is a learning activity that is designed to provide students with the opportunity to connect listening knowledge with observed behaviors and to strengthen student peer feedback. Not knowing how to give feedback can result in messages that are confusing, tactless, and counter-productive. Many feedback messages leave the receiver unsure of what to do with the information. By using a process that was developed by Sloan Weitzel of the Center for Creative Leadership, the Situation-Behavior-Impact (SBI) model has been adapted for this activity. Students are able to learn and practice a structure that helps keep feedback focused and relevant and increases the likelihood the feedback will be received in a clear, nondefensive manner by their peers. Concise, clear, and meaningful peer feedback is essential to learning and to sound assessment practice.

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