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Abstract
Group Support Systems may be “distributed”; for nonsimultaneous use by being embedded in a Computer‐Mediated Communication System (CMCS). In this manner, large groups may use them for complex tasks over an extended period of time. Will executives use such systems, and what are their reactions? This case study of elites engaged in formulating recommendations for the White House Conference on Productivity demonstrates that executives can use such systems, given that “critical success factors”; are met. Perceived information richness is strongly correlated with perceptions of productivity enhancement as a result of system use.
Notes
1This is a revised and expanded version of a paper published in the Proceedings of the Hawaii International Conference on System Sciences, January 1991 (Copyright IEEE; portions revised by permission). Work on this study was partially supported by grants from the National Science Foundation (MCS 8121865 and IRI 9015236). The opinions expressed are soley those of the authors and do not necessarily represent those of the NSF.