ABSTRACT
Blockchain technology, as a distributed digital ledger, enables users to control their credentials without being breached by third parties. From a tourism perspective, it allows tourists to pass through checkpoints and/or bookings without waiting and having to go through third-party transactions. Hence, this paper aims to discuss traditional identity management (IdM) system challenges and what blockchain might offer as a counterpoint to conventional travel experiences within the tourism domain. We have tried to identify challenges, issues, and implementation areas of IdM in the tourism industry domain.
Acknowledgements
We would like to thank Horst Treiblmaier for his constructive and very helpful advice.
Disclosure statement
No potential conflict of interest was reported by the author(s).