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ABSTRACT
The main aim of this study is to examine civic engagement behavior via Facebook among the youth in two countries, Malaysia and Indonesia, using a cross-cultural perspective. Empirical data from 1,899 youth of both countries were collected, whereby their modes of civic engagement behavior (publication of information, dialogue, and lobbying decision-makers) were examined. In addition, the study also analyzed their community-outcome expectations from Facebook usage. Results indicate that youth in both countries conduct civic engagement behavior via Facebook using the three modes. The publication of information and sharing of links play a significant role in promoting dialogue and debate. The findings also suggest that the youth in Indonesia are more apprehensive about using Facebook for lobbying, such as signing petitions, than their neighbor, Malaysia. The results further indicate that Facebook is a source for information and that community-related outcome expectations play an important role that underlies the civic engagement behavior of youth on Facebook. Thus, the youth are using Facebook to shape traditional civic engagement landscape in an online realm.
Funding
This research project received financial assistance from University of Malaya research grant RP004D-13ICT under the Social Network Dynamics Program.
Additional information
Funding
Notes on contributors
Anne Marie Warren
Anne Marie Warren is a researcher at the Department of Operations and Management Information Systems in the Faculty of Business and Accountancy at the University of Malaya, Malaysia. She holds an MBA specializing in Management Information Systems from the University of Malaya and a Bachelor in Computing from Monash University in Melbourne.
Noor Ismawati Jaafar
Noor Ismawati Jaafar is an Associate Professor in the Department of Operations and Management Information Systems in the Faculty of Business and Accountancy at the University of Malaya, Malaysia. She obtained her DBA from Macquarie University, Australia and is registered with the Malaysian Institute of Certified Public Accountants (MICPA). Her areas of expertise include Information Technology Governance, Information Technology, and Accounting Information Systems Management.
Ainin Sulaiman
Ainin Sulaiman is a Professor in the Department of Operations and Management Information Systems, Faculty of Business and Accountancy, University of Malaya. Ainin obtained her PhD from the Birmingham University, UK and her MBA from Stirling University, UK. She has been teaching courses related to Information Systems and Research Methodology at the undergraduate as well as post-graduate levels. Her area of research interest includes technology adoption and diffusion, green technology, social networks, and organizational performance.