1,739
Views
1
CrossRef citations to date
0
Altmetric
Original Articles

Investigating the Effect of Online and Offline Workplace Communication Networks on Employees’ Job Performance: Considering the Role of Culture

&
Pages 26-44 | Published online: 24 Jan 2018
 

ABSTRACT

Although many researchers have investigated the implications of information technology on people, business, and the environment, most of these studies have focused on developed countries. According to some researchers, IT strategies and organizational outcomes would be significantly different across countries due to existing structural and cultural differences. As such, this research project makes use of social network theory to investigate the varying consequences of IT strategies on job performance, distinguishing the impact of online and offline communication networks. As culture is an essential element in explaining how people interact through communication networks, the role of different cultural factors has been examined further. The results of a field study among 104 information analysts indicated that offline direct, offline indirect, and online direct ties all had a significant impact on their job performance. Moreover, the result of a field study among 50 experts indicated that the achievement motive was the most important among employees, followed by effective cultural factors on IT usage and generalizability.

Log in via your institution

Log in to Taylor & Francis Online

PDF download + Online access

  • 48 hours access to article PDF & online version
  • Article PDF can be downloaded
  • Article PDF can be printed
USD 53.00 Add to cart

Issue Purchase

  • 30 days online access to complete issue
  • Article PDFs can be downloaded
  • Article PDFs can be printed
USD 276.00 Add to cart

* Local tax will be added as applicable

Related Research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.