Essential factors for adopting hospital information system: a case study from Pakistan

Abstract

Hospital information system (HIS) is an electronic system that aims to provide comprehensive hospital- and patient-related information to authorized people, on one click. The diffusion of HIS is in the early phase, and the rate of adoption is very slow in Pakistan. The aim of this study is to identify the factors influencing the adoption of HIS in public sector hospitals of Pakistan. Data were collected through a questionnaire from two major cities in Pakistan. In order to examine the data and test the hypothesis of this study, Confirmatory factor analysis (CFA) and Structure Equation Modeling (SEM) technique were applied. The empirical results clarify that top management support, financial revenue, relative Advantage, compatibility, coercive pressure, and mimetic pressure are positive while complexity is negatively influencing the adoption of HIS. Furthermore, these empirical results will be helpful in establishing the framework for the adoption of HIS in public sector hospitals of Pakistan.

KEYWORDS:

• Hospital information system (HIS)
• technology, organization, and environment (TOE) framework
• public hospitals
• Pakistan

Disclosure statement

No potential conflict of interest was reported by the authors.

Additional information

Notes on contributors

Khuram Shahzad

Khuram Shahzad is a Ph.D. Scholar at the School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China. Before commencing his doctoral research, he worked as a lecturer. He holds post-graduation in Finance Management. His research interests are Information System, Innovative & Technological practices in Management in both public and private sectors.

Zeng Jianqiu

Professor Zeng Jianqiu obtained his Ph.D. degree from Cambridge University, UK. He is a professor and a doctoral advisor in the School of Economics and Management of BUPT and also the Director of Information Economy and Competitiveness Research Center.

Muhammad Azam Zia

Muhammad Azam Zia obtained his Ph.D. degree from Beijing University of Posts and Telecommunications. Currently, he is a serving as a faculty member at agriculture univeristy of Faisalabad.

Aliya Shaheen

Ms Aliya Shaheen is a Ph.D. student at the School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China. She did her masters of science in project management from COMSATS Institute of Information and Technology. Her areas of interests are education and management science.

Taiba Sardar

Taiba Sardar is a Ph.D. student at the School of Economics and Management at the Beijing University of Posts and Telecommunications (BUPT), Beijing, China. She earned her B.Sc. Hons. degree from University of the Punjab (PU), Pakistan in 2008. She holds an MBA (Professional Degree) from Beijing Technology and Business University (BTBU), Beijing, China in 2015. Her first appointment was at UFONE TELECOM, Pakistan, where she worked for 4 years as an IT Executive. Her research interests concern Information Communication Technologies (ICT) and its related applications.