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Anatolia
An International Journal of Tourism and Hospitality Research
Volume 22, 2011 - Issue 2
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Articles

Effects of organizational justice, trust and commitment on employees' deviant behavior

Pages 204-221 | Received 25 Feb 2011, Accepted 05 Jun 2011, Published online: 19 Aug 2011
 

Abstract

The purposes of this study are (1) to investigate the influence of organizational justice (OJ) and organizational trust (OT) on employees' types of commitment to organization and deviant behavior and (2) to examine the relationship between the dimension of organizational commitment (OC) and organizational deviance (OD). Through conducting a face-to-face interview, a total of 554 questionnaires were collected from employees who were full-time employees of the five-star hotels operating in the south-west part of Turkey. Structural Equation Modeling (SEM) indicates a remarkable result that both OJ and OT have a significant and positive influence on affective commitment (AC), continuance commitment (CC) and normative commitment (NC). Contrarily, OJ, OT and dimensions of OC have a significant and negative influence on organizational deviance. As a result, the findings indicate that all factors have a significant correlation with each other.

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