Publication Cover
Anatolia
An International Journal of Tourism and Hospitality Research
Volume 33, 2022 - Issue 4
225
Views
1
CrossRef citations to date
0
Altmetric
Article

Bucharest cultural heritage through the eyes of social media users

ORCID Icon, , & ORCID Icon
Pages 576-587 | Received 27 Jan 2021, Accepted 21 Sep 2021, Published online: 03 Oct 2021
 

ABSTRACT

This paper investigates the use of social media to underline the tourism cultural heritage of Bucharest. The authors examine the history of the city, dating back from its settlement during the Ottoman Empire and passing through a series of radical changes: the period of Phanariot rulers, the golden age as the “Little Paris” of the Balkans, the Communist period, and the current democratic regime. The paper is based on the reviews’ study from the Tripadvisor.com platform and investigates tourists’ emotions during their travel experiences. Sentiment analysis of Bucharest as a tourist attraction was developed based on the emotion criteria (anger, anticipation, disgust, fear, joy, sadness, surprise, trust). The findings revealed that visitors have favourable emotional responses towards the tourist attractions.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Notes on contributors

Camelia Surugiu

Camelia Surugiu is a professor at the University of Bucharest, Faculty of Administration and Business, Romania, and senior researcher at the National Institute for Research and Development in Tourism, Bucharest, Romania. The area of interest concerns statistics and econometrics in the tourism field.

Doru Marian Tudorache

Doru Marian Tudorache is a senior researcher at the National Institute for Research and Development in Tourism, Bucharest, Romania. He is interested in tourism economics and statistics.

Roxana Maria Aștefănoaiei

Roxana Maria Aștefănoaiei is a senior researcher at the National Institute for Research and Development in Tourism, Bucharest, Romania. She is interested in tourism economics and statistics.

Marius-Răzvan Surugiu

Marius-Răzvan Surugiu is a senior researcher at the Institute of National Economy, Romanian Academy, Bucharest, Romania. His research interests, among others, are tourism, statistics, and econometrics.

Log in via your institution

Log in to Taylor & Francis Online

PDF download + Online access

  • 48 hours access to article PDF & online version
  • Article PDF can be downloaded
  • Article PDF can be printed
USD 53.00 Add to cart

Issue Purchase

  • 30 days online access to complete issue
  • Article PDFs can be downloaded
  • Article PDFs can be printed
USD 211.00 Add to cart

* Local tax will be added as applicable

Related Research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.