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Original Articles

Online Dispute Resolution: Some Implications for the Emergence of Law in CyberspaceFootnote1

Pages 97-107 | Published online: 20 Sep 2007
 

Abstract

While courts and legislatures have been struggling to design legal rules that have authority in cyberspace, there have been a range of successful efforts in Online Dispute Resolution (ODR). Online dispute resolution uses the communication of information and the processing of information to negotiate, mediate and arbitrate online. These systems are important not only for resolving conflicts but for fostering environments in which agreed upon rules and standards can emerge. The article discusses the impact of ODR on how law will evolve in cyberspace and in how ODR technology can be employed in offline disputes.

This article is a product of research supported by National Science Foundation award # 0429297 ‘Process Technology for Achieving Government Online Dispute Resolution’, <http://www.fastlane.nsf.gov/servlet/showaward?award=0429297>.

Notes

This article is a product of research supported by National Science Foundation award # 0429297 ‘Process Technology for Achieving Government Online Dispute Resolution’, <http://www.fastlane.nsf.gov/servlet/showaward?award=0429297>.

1 This paper was presented at the Third International Workshop on Online Dispute Resolution in conjunction with the 8th Annual Conference on Legal Knowledge and Information System (Jurix), Vrije Universiteit Brussels, Belgium, 10 December 2005.

2 K Llewellyn The Bramble Bush Oceana Publications, Dobbs Ferry, NY, 1960, p 2.

3 D R Johnson and D Post ‘Law and borders—the rise of law in cyberspace’ Stanford Law Review Vol 48, p 1367, 1996.

4 J L Goldsmith ‘Against cyberanarchy’ University of Chicago Law Review Vol 65, p 1199, 1998.

5 J P Kesan and R C Shah ‘Fool us once shame on you—fool us twice shame on us: what we can learn from the privatizations of the Internet Backbone Network and the Domain Name System’ Washington University Law Quarterly, 79(1), 89–220.

6 J Dibbell ‘A rape in cyberspace’ Village Voice, 23 December 1993, at http://www.juliandibbell.com/texts/bungle.html (accessed 5 March 2007).

7 Papers from the conference are accessible at http://www.odr.info/ncair.

8 R Gellman ‘A brief history of the Virtual Magistrate Project: the early months’ 1996, at http://www.odr.info/ncair/gellman.htm (accessed 5 March 2007).

9 E Katsh ‘The online Ombuds office: adapting dispute resolution to cyberspace’ 1996, at http://www.odr.info/ncair/katsh.htm (accessed 5 March 2007).

10 E Katsh, J Rifkin and A Gaitenby ‘E-commerce, e-disputes, and e-dispute resolution: in the shadow of “eBay Law” Ohio State Journal on Disputes Resolution Vol 15, p 705, 2000, at http://www.umass.edu/cyber/katsh.pdf.

12 E Katsh and J Rifkin Online Dispute Resolution: Resolving Conflicts in Cyberspace Jossey-Bass, San Francisco, 2001.

13 K O Seelye ‘Snared in the web of a Wikipedia liar’ New York Times, 4 December 2005, http://www.nytimes.com/2005/12/04/weekinreview/04seelye.html?oref=login (accessed 5 March 2007).

15 See, for example, Second Life at http://secondlife.com/. Fascinating issues concerning the intersection of virtual worlds with the physical world can be found at http://terranova.blogs.com/.

16 The phrase originated with W J Mitchell City of Bits: Space, Place, and the Infobahn MIT Press, Cambridge, MA, 1995, p 111. See also L Lessig ‘Code and other laws of cyberspace’ 1999; E Katsh ‘Software worlds and the First Amendment: virtual doorkeepers in cyberspace’ University of Chicago Legal Forum pp 335, 338, 1996; J Reidenberg ‘Lex Informatica: the formulation of information policy rules through technology’ Texas Law Review Vol 76, p 553, 1998.

17 M Galanter ‘The legal malaise: or, justice observed’ Law and Society Review Vol 19, pp 537, 545, 1985.

18 J L Goldsmith ‘Against cyberanarchy’ University of Chicago Law Review Vol 65, pp 1199, 1209, 1998.

19 H Berman ‘The background of the Western legal tradition in the folklaw of the peoples of Europe’ University of Chicago Law Review Vol 45, pp 553, 563, 1978.

20 S M Sutton Jr and L J Osterweil ‘The design of a next generation process language’ in Joint 6th European Software Engineering Conference and the 5th ACM SIGSOFT Symposium on the Foundations of Software Engineering, 1997. Zurich, Switzerland, Springer-Verlag, Heidelberg, 1997; A Wise ‘Little-JIL 1.0 Language Report’, Department of Computer Science, Univesity of Massachusetts, Amherst, MA, 1998.

21 R Kurzweil, ‘The law of accelerating returns’ at http://www.kurzweilai.net/articles/art0134.html?printable=1 (accessed 5 March 2007).

22 AT&T Corporation v City of Portland 216 F.3d 871, 875 (2000).

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