New Directions for Academic Libraries in Research Staffing: A Case Study at National University of Ireland Galway

ABSTRACT

New research needs, global developments and local shifts in emphasis are demanding a broader range of interactions by librarians with researchers and are challenging previous staffing structures. Research has a higher institutional profile and academic libraries have responded by creating new roles and staffing models, with stronger linkage across campus as partners rather than supporters. Particular circumstances at National University of Ireland Galway have shaped its Library's staffing configuration for research. These include the emergence of digital scholarship across campus, opportunities offered by a new research building, the growing importance of archives and the publication of a new institutional strategy. Significant reductions in staffing and budget are influential too. Distinctive features in the revised staffing model are organization by function instead of subject, prioritization of engagement with digital scholarship, distributed management of archives and special collections, and a particular emphasis on contribution across multiple teams. This case study reports early gains and challenges.

KEYWORDS:

• Library staff
• researchers
• roles
• strategy
• university libraries