From Service Providers to Collaborators and Partners: A Nondiscipline-Based Approach at a Liberal Arts College

Abstract

Research libraries have been engaged in discussions of the functionalist approach versus the liaison model. While some have adopted a hybrid model that overlays functionalists with liaisons, few have abandoned the liaison structure. This article demonstrates a successful nonliaison approach that prioritizes teaching and focuses on building supportive organizational cultures. It discusses how the adoption of a nondiscipline- based approach has allowed the Lafayette College Library to integrate various forms of expertise, sustain and expand its services, and create a culture of innovation. The decentralized approach gives librarians freedom to pursue their own interests. Due to their work with faculty members from across academic departments and their deep and collective knowledge of faculty members’ research and teaching interests, librarians have been able to cultivate meaningful collaborations. Through teamwork and sustained engagement with faculty members they have built a vibrant information literacy program and a community of Digital Humanities practice.

Keywords:

• Collaboration; distinctive services; engagement; nonliaison approach
• small libraries

Acknowledgments

We would like to thank Danielle Cooper, Senior Researcher at Ithaka S + R, and Terese Heidenwolf, Director of Research & Instructional Services, Lafayette College, for their feedback on the article; and Neil McElroy, Dean of Libraries from 1989 to 2016, Lafayette College, for his visionary leadership.