New partnerships for learning: meeting professional information needs

Abstract

This paper has been prompted by the challenges created by recent proposed reforms to social care services in the UK services which are being ‘modernised’, a term ubiquitous in policy documents but difficult to define with confidence. Government modernisation and e‐government programmes highlight with renewed urgency the need for social care practitioners on the front line to have up‐to‐date, reliable information. Yet the rise in the rate and volume of information published (over new and old channels) has, paradoxically, made it increasingly difficult for them to keep up with new developments. How can higher education institutions best contribute to the social care community through a period of profound ideological and structural change? In particular, the paper discusses the key challenges of keeping abreast of research; changes in the social/organisational/professional context of social care; how social care practitioners learn; and effectively integrating practice, research and education.

Keywords:

• social care professionals
• e‐government
• information seeking
• informatization

Acknowledgement

The authors would like to thank Sue Baines of Manchester Metropolitan University for helping formulate the ideas for this article.

Notes

1. Innofusion is a term introduced by Fleck (1987) to describe the mutual adaptation of technology and work within specific organisational contexts.