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Abstract
The organizational value of GIS has been studied in several ways, including their use as decision support systems and their potential as the integrating backbones for the organizational information systems. A valuable new perspective emerges when GIS are considered as a means for enhancing organizational learning (OL). OL refers to the learning activities of individuals and groups within an organization, especially with respect to the competitive environment, the state of the organizational system and the products and processes of the organization. GIS can influence the way in which OL occurs. GIS can also affect to what extent OL occurs. A model is developed to assess the value of GIS for OL. An evaluation of GIS based on this model shows that GIS offer, in varying degrees, facilities and conceptions to enhance OL. However, GIS lack specific facilities attuned to the requirements of OL, such as specific querying functions and group-based facilities for dealing with conflicting interpretations. An empirical case study of an environmental consultancy firm is presented to support the argument.
