Sharing information strategically in a supply chain: antecedents, content and impact

Abstract

Information sharing has been an important research issue in supply chain management. Although it has been studied frequently, our understanding of sharing information strategically and appropriately remains limited. To fill the gap, this study aims to understand the content of information sharing strategy (ISS) in a supply chain, and specifically how ISS influences supply chain uncertainty and performance. A survey of the Taiwanese manufacturing industry was carried out in order to test a proposed model. Results indicated that ISS includes information sharing and coordination aspects, and that these aspects have a strong impact on reducing supply chain uncertainty and enhancing chain performance. While a supply chain partner must share high-quality information to assist its supply chain partners’ decision-making, it is also clear that a supply chain partner must rely on mutual adjustment and formalised inter-organisational processes to cope with demands. Future research directions and contributions to theory are provided.

Keywords:

• information sharing
• uncertainty
• trust
• commitment
• supply chain performance