Critical success factors for implementing green supply chain management in the electronics industry: an emerging economy case

ABSTRACT

This study examines critical success factors (CSFs) for the implementation of green supply chain management (GSCM) for the electronics industry of an emerging economy. Based on a literature review, a total of 22 CSFs for GSCM implementation were selected. Sixteen of the 22 CSFs were finalised using Pareto analysis, based on the feedback of 30 experts from three renowned consumer electronics manufacturing firms in Bangladesh. The Decision-Making Trial and Evaluation Laboratory (DEMATEL) method was then utilised to capture the interactive relationships among the CSFs. Findings reveal that the CSFs for GSCM implementation are top management commitment, government regulations and standards, pollution prevention and hazardous waste management, and environment management certification (ISO 14000). Findings also show that top management commitment is paramount to GSCM implementation, followed by pollution prevention and hazardous waste management. This study helps industrial managers make strategic and tactical decisions to implement GSCM practices in the electronics industry.

KEYWORDS:

• Green supply chain management
• critical success factors
• electronics industry
• DEMATEL

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Acknowledgements

This research work was carried out at Bangladesh University of Engineering and Technology (BUET). The authors acknowledge the supports received from the Department of Industrial and production Engineering of BUET to carry out the research work successfully. The last author acknowledges the financial support through Natural Science Engineering Research Council Canada Discovery Grant Program (RGPIN-2019-04704) for professional editing and proofreading.

Disclosure statement

No potential conflict of interest was reported by the author(s).