External and internal networks and access to HRD resources in small professional service firms

ABSTRACT

A key challenge facing small professional service firms (PSFs) in the context of implementing human resource development (HRD) is access to resources. The use of external and internal networks represents an important means of identifying and acquiring needed resources. We utilize resource dependency and network theories to explore the types of networks used by owner-managers to acquire HRD resources and the types of resources that are acquired. We investigate these issues utilizing three case study organizations located in the Republic of Ireland and interview data from owner-managers and employees. We found that small PSFs derived resources from both coercive and advisory external networks, in addition to a variety of internal networks including employees, personal contacts and interdependencies between owner-managers and employees. Different types of HRD resources included systemic, socio-political and strategic resources that helped them meet HRD priorities and goals. We discuss the implications for theory, research and practice.

KEYWORDS:

• Human resource development (HRD)
• small professional service firms
• resource dependency and network theories
• Republic of Ireland

Disclosure statement

No potential conflict of interest was reported by the authors.

Notes

1. Skillnets is an Irish national agency with responsibility for promoting workplace learning through training networks.

2. SOLAS is a state agency with responsibility for funding, planning and co-ordinating Further Education and Training (FET) in Ireland.